Interesting Sunday

I do not understand why some women like to be nasty and hateful towards other women.

Negativity is draining and I often wonder why black women CHOOSE to be negative towards one another.

I recently experienced something that really took me by COMPLETE surprise, a very rude Etsy customer (and probably the same person who left rude comments under one of my recent post's).

This individual placed an order with me last week but then chose to cancel her order and request a refund.

With NO QUESTIONS asked; I refunded her money. 

(Weeks prior to me re-opening the store she seemed to be very anxious to try my products and we had decent dialog about when I would be reselling Curl Clouds.)

So today, I get an email from her asking me this (the same thing I got a couple of weeks ago on Etsy):

When I saw this message I immediately thought that maybe she canceled her order by accident

so I sent this back to her:

I guess she took what I said in a negative way but I don't see how. 

I did not ask her anything about why she canceled nor did I want/need her to explain.

I got this RUDE email in return:

I was completely taken back by her response. It's almost like she wanted to be confrontational with me over 

absolutely nothing.

In turn I asked her to please take her business else where because I felt that she was being rude.

For me it is not about the money when it comes to selling my products because ANYONE can make them.

It is more so about building positive relationships with my customers and having pleasant interactions with them. I want all of my customers to be happy and confident in me and what they are buying.

I thought that my last email to her would be the end of it. But they kept on coming and the more I engaged her I shouldn't have  engaged her at all. Her messages should have been ignored because ultimately the she only got more rude. She left me negative feedback on Etsy which was completely fabricated. This individual wanted to make me look bad with absolutely no merit to do so.

My regular customers know that I give them great customer service.

If there is a problem I fix it and I work with them.

This person is obviously angry for whatever reason because she chose to send me to her "Bitch" blog post that you can read by CLICKING HERE.

I want to know your opinions on why women like to be mean to one another?

If you were me what would you have said or done?

By the end of our conversation I gave up and told her that was a "nut ball."

I choose to be apart of the natural hair "community" to have fun, share ideas and support 

and to develop a sisterhood with my readers, customers and fellow bloggers.

I never thought that I would ever come across a person like this.

Almost every encounter that I have had with fellow naturals has been pleasant 

but today I was reminded that there is always that ONE person who likes to damper the mood and the positivity.

See below for the the rest of her attacking messages to me:

Has anything like this happened to you?

The  NEGATIVE and dis-honest Etsy review that she left me is under the jump.

We have got to do better as a community.

Let's try to lift each other up and not pull one another down.

xoxo, 

Alex

PS. Did it seem like I "scrutinized" her about her decision to cancel her initial order?